HeadshotsNEO Privacy Policy: How We Protect Your Information

Information We Collect

HeadshotsNEO ("we," "our," or "us") collects information you provide directly to us when you interact with our professional photography services. This includes:

• Contact Information: Your name, email address, phone number, and business information when you schedule a consultation or book a session
• Scheduling Information: Preferred dates, times, and locations for your headshot sessions
• Payment Information: Billing details processed securely through our payment providers
• Communication Records: Messages and correspondence regarding your photography needs
• Photographs: Images captured during your headshot session

We also automatically collect certain technical information when you visit our website, including your IP address, browser type, device information, and pages visited. This information helps us improve our website experience and understand how visitors use our services.

How We Use Your Information

We use the information we collect for the following purposes:

• Service Delivery: To provide professional headshot photography services, including scheduling sessions, preparing for shoots, and delivering your edited images
• Communication: To send appointment confirmations, reminders, and follow-up information about your sessions
• Payment Processing: To process payments and send receipts for our services
• Service Improvement: To analyze how our website and services are used so we can enhance your experience
• Marketing: With your consent, to send you information about special offers, new services, and photography tips
• Legal Compliance: To comply with applicable laws, regulations, and legal processes

Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following limited circumstances:

• Service Providers: With trusted third-party vendors who assist us in operating our business, such as payment processors and scheduling software providers
• Legal Requirements: When required by law or to respond to legal processes
• Business Protection: To protect the rights, property, or safety of HeadshotsNEO, our clients, or others
• With Your Consent: When you have given us explicit permission to share your information

Data Security

We take the security of your personal information seriously and implement appropriate technical and organizational measures to protect your data against unauthorized access, alteration, disclosure, or destruction. Our security measures include:

• Secure, encrypted connections (HTTPS) for all website communications
• Secure storage of client images and personal information
• Limited access to personal data on a need-to-know basis
• Regular security reviews and updates to our systems

While we strive to protect your personal information, no method of transmission over the internet or electronic storage is completely secure. We encourage you to take steps to protect your own information as well.

Data Retention

We retain your personal information for as long as necessary to provide our services and fulfill the purposes described in this policy. Client photographs are retained in our secure archives to allow for future reorders or reference. You may request deletion of your information at any time, subject to any legal obligations we may have to retain certain records.

Your Rights

You have the following rights regarding your personal information:

• Access: Request a copy of the personal information we hold about you
• Correction: Request that we correct any inaccurate or incomplete information
• Deletion: Request that we delete your personal information, subject to legal requirements
• Opt-Out: Unsubscribe from marketing communications at any time
• Portability: Request your data in a commonly used, machine-readable format

To exercise any of these rights, please contact us using the information provided below. We will respond to your request within a reasonable timeframe.

Cookies and Tracking

Our website may use cookies and similar tracking technologies to enhance your browsing experience and analyze website traffic. You can control cookie preferences through your browser settings. Disabling cookies may affect certain features of our website.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. We will notify you of any material changes by posting the updated policy on this page with a revised effective date. We encourage you to review this policy periodically.

Contact Us

If you have any questions about this Privacy Policy, please contact us through our website.

HeadshotsNEO
Professional Photography Services
Serving Akron, Cleveland, Columbus, and Pittsburgh